30 Day Returns
We really hope you love your TurkeyStone products. But if you’re unhappy for any reason, or have changed your mind about wanting them, we’ll take them back within 30 days of delivery receipt. Returns are only accepted for unused items in the original packaging within 30 days of delivery.
To start the return process, please write to us at firstname.lastname@example.org and use the word "Return" in the subject line. Please include the shipping order number from your packing slip. We'll write back with more details and the address for the return shipment. Unfortunately we will be unable to cover the cost of return shipping.
Once the returned item is received and checked by our warehouse, we will refund your purchase price in full within 7-10 business days.
What If There's A Problem With The Product I Received?
We are so sorry about this. We design our products with lasting quality top of mind and strive to send out exactly what you ordered. So we hate to hear anything you received wasn't as expected or up to our standard. Send us a note to email@example.com and we’ll follow up right away to help you get a replacement.